Family business since 1834


Family business since 1834

Privacy Policy

Thank you for visiting our website and for your interest in Rügenwalder Mühle Carl Müller GmbH & Co. KG. We would like you to be able to browse our website with ease and not to experience any unpleasant surprises.

Contact options
You can enter your personal data on the “Contact” page of our website. We collect, process or use personal data only if you voluntarily supply us with it and, in addition, if such collection, processing or use is lawful or you have given us yourconsent to do so.

When you make contact with us via email or via a contact form, we will store the data you supply us with (your email address, your name and your message as well as uploaded attachments) in order to answer your questions and deal with your request. The legal basis in this respect is point (f) of the first sentence of Art. 6(1) of the General Data Protection Regulation (GDPR). If our contact form asks for data not required for making contact, these are always marked as being optional. This information elaborates your query and we use it to better process your request. Furthermore, it is shared explicitly on a voluntary basis and with your consent, according to point (a) of the first sentence of Art. 6(1) of the GDPR. If such information concerns channels of communication (e.g. email address, telephone number), then you also consent to our contacting you via this channel of communication, if necessary, to respond to your request. Of course, you may withdraw this consent at any time with future effect.

The data that we receive upon you requesting contact is deleted as soon as it is no longer required for the purpose for which it was collected, your request has been dealt with and no further communication with you is required or desired by you.

As a data controller, our company has implemented a number of technical and organisational measures to ensure that protection of the personal data processed via this website is as complete as possible. However, in general, web-based data transfers can suffer from security vulnerabilities. Absolute protection cannot be guaranteed. At any rate, sending unencrypted emails is not secure. We therefore ask you not to send sensitive data via unencrypted email. Please use either encrypted means of communication (e.g. our contact form) or the postal service.

The controller within the meaning of the General Data Protection Regulation
(GDPR) is
Rügenwalder Mühle
Carl Müller GmbH und Co. KG
Industriestraße 5
D-26160 Bad Zwischenahn

Tel.: +49 (0)4403 66-0
Fax: +49 (0)4403 66-300
Email: moin@ruegenwalder.de

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General information on the use of cookies
We use cookies on our website. These are text files that are stored in the web browser or by the web browser on the user’s computer system. If you visit a particular website, a cookie may be stored on your operating system. This cookie contains a specific character string that uniquely identifies your browser if you visit that website again.

We use cookies, which store data on your computer during your visit to our website. Data is stored there that optimises how the web page is displayed and makes it easier for you to browse. We do not analyse the data. You can also protect yourself from these types of cookies by configuring the relevant settings in your web browser.

The legal basis for the processing of personal data using cookies derives from Art. 6 (1) (f) GDPR. The purpose of the cookies, which are necessary for technical reasons, is to make it easier to use our website.

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Update cookie settings
You can reset your cookie settings here.

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No forwarding to third parties
Rügenwalder Mühle promises to treat your data confidentially. It is not forwarded to third parties, e.g. by selling, renting, exchanging or otherwise making it available to third parties.

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Online application
The purpose of collecting, processing and using personal data as part of the online application is recruiting and carrying out the online application process. This will only happen if you agree to the contents of our Privacy Policy and to the use of your data for this purpose.

You can apply online for a job at our company, e.g. via email or web form. Please note that unencrypted emails are not access-protected.

Your data will be used to process your application and to decide whether or not to establish an employment relationship. The legal basis is section 26(1) in conjunction with section 8 second sentence of the German Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG). Furthermore, your personal data may be processed if this is required in the defence of any legal claims arising out of the application process asserted against us. The legal basis for this is point (f) of the first sentence of Art. 6(1) of the GDPR. We also have a legitimate interest in processing for the purposes specified.

To the extent that an employment relationship is established between you and us, according to section 26(1) of the BDSG, we may further process the personal data already received from you for employment purposes, if this is required to conduct or terminate the employment relationship or to exercise or fulfil the rights and obligations of representation of the interests of the employee under a law or a collective agreement, a works agreement or service agreement.

Your application data will not be processed for any purpose beyond the use described.

Your personal data will be deleted upon completion of the application process, after no more than six months, unless deleting the data conflicts with any other legitimate interests on our part or you have agreed to storing it for a longer period. One example of such other legitimate interest is the burden of proof in a proceeding under the General Equal Treatment Act (Allgemeines Gleichbehandlungsgesetz – AGG).

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Google Analytics
If you consent to the use of analytics cookies, then this website will use Google Analytics, a web analytics service provided by Google LLC. The controller for users in the EU/the EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

We use Universal Analytics. This enables data, sessions and engagements to be attributed to a pseudonymous user ID across multiple devices and thus the analysis of a user’s activities across devices.

Google Analytics uses cookies to help the website analyse how you use our web pages. As a rule, the information generated by the cookies about your use of this website is transmitted to and stored by Google on a server in the United States.

We use the ‘anonymizeIP’ feature (referred to as IP masking): as IP anonymisation is enabled on this website, your IP address will be truncated by Google in the Member States of the European Union or in other States party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. The IP address transmitted by your browser by Google Analytics is not merged with other Google data.

When you visit our website, the following data is collected, among other things:

  • The pages you view: your “click path”
  • Achievement of website goals (conversions, e.g. newsletter subscriptions, downloads, purchases)
  • User behaviour (e.g. clicks, session duration, bounce rates)
  • Your approximate location (region)
  • Your IP address (truncated)
  • Technical information about your browser and the devices you used (e.g. language setting, screen resolution)
  • Your Internet provider
  • The referrer URL (the website/advertisement that brought you to this website)

On behalf of the operator of this website, Google will use this information to evaluate your pseudonymous usage of the website and to compile reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website and the success of our marketing campaigns.

The data recipient is Google Ireland Limited as our commissioned data processor, for which we have a data processing agreement with Google. Google LLC, based in California, USA, and if necessary, US authorities may access the data stored by Google. The possibility of data transmission in the United States cannot be ruled out.

Any data that we send and which is linked to cookies is automatically deleted after 14 months. Any data that has reached the end of its storage period is automatically deleted once a month. You can also prevent the storage of cookies by configuring your browser accordingly. However, if you configure your browser to reject all cookies, this will limit the functionality of this and other websites.

You can also prevent Google from collecting the data generated by the cookie and related to your usage of the website (including your IP address) as well as Google from processing this data by
a. opting out of cookies or
b. downloading the browser add-on to deactivate Google Analytics HERE and installing it.

The legal basis for this data processing is your consent pursuant to point (a) of the first sentence of Art. 6(1) of the GDPR. You can withdraw your consent at any time with future effect by going to the option to deactivate Google Analytics in your cookie settings and changing the setting.

Further information on the Terms of Service of Google Analytics and on data privacy at Google can be found at:
https://marketingplatform.google.com/about/analytics/terms/us/ and at

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Use of Google Tag Manager
This website uses Google Tag Manager. This service manages website tags via an interface. The Google Tag Manager only deploys tags. This means that no cookies are set and no personal data is collected. Google Tag Manager triggers other tags that themselves may collect data. However, Google Tag Manager does not access this data. If you have disabled a setting at domain or cookie level, this remains in effect for all tracking tags, provided that these tags are deployed with Google Tag Manager.

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Use of ajax.googleapis.com/jQuery
We use the Javascript library jQuery on our web pages. To speed up web page loading and thus to improve your user experience, we use the Google CDN (content delivery network) to load this library. It is highly likely that you have already used jQuery from the Google CDN on another page. If so, your browser will be able to use the cached copy rather than you having to download it again. If your browser does not have a cached copy or downloads the file from the Google CDN for another reason, then data will be transmitted from your browser to Google Inc. (“Google”). The legal basis for this is our legitimate interest pursuant to point (f) of Art. 6(1) of the GDPR. Our legitimate interests lie in the aforementioned purposes.

To the extent that data is processed outside the European Economic Area/the EU, where there is no standard of protection equivalent to the European standard, Google, by its own account, uses standard contractual clauses.

Further information on data processing by Google, as well as information on how long the processed data is stored for, can be found in Google’s privacy policy, which is available at this address: https://policies.google.com/privacy?hl=en-US

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Use of buttons with links to social networks
On our website, we use buttons with links to our Facebook, YouTube, Twitter and Instagram pages as well as buttons to share our content on social media. These buttons do not transfer any data to the social networks named here. It is only when you click on these buttons that you leave our website and are directed to the social network page that you have clicked on. You are then no longer on our website but rather on the website of the social network that you clicked on. Once you are there, depending on your browser settings or the settings in the social network, personal data is collected about you. You will find the relevant terms and conditions in the privacy policies of the social networks that you have clicked on.

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Use of YouTube (with two clicks to play)
On our website we use services provided by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, a subsidiary of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA. The data controller for users whose habitual residence is in the European Economic Area or Switzerland is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To protect your personal data, two clicks are required to play a video. When you open a page with an embedded YouTube video, a connection is only made with the YouTube servers when you accept the privacy notice. If you accept, YouTube will set cookies and use your visit data for its own purposes. If you are logged into YouTube at the same time, the information on the videos you viewed will be attributed to your YouTube account. You can prevent this from happening by logging out of your YouTube account before visiting our website. To the extent that data is processed outside the European Economic Area/the EU, where there is no standard of protection equivalent to the European standard, Google, by its own account, uses standard contractual clauses.

The legal basis for this is your consent pursuant to point (a) of Art. 6(1) of the GDPR. You may withdraw your consent at any time.

Further information on YouTube data protection is available from Google at the following link: https://policies.google.com/privacy?hl=en-US/

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Use of MyFonts Counter
Our website uses fonts, among other things, for design purposes, which are provided by MyFonts Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA.
Every time a page is viewed, a counter URL is called on the MyFonts server for the purpose of licensing and billing the fonts we use on this website. MyFonts learns your IP address in this process. No data or scripts from the MyFonts server are loaded or run. Further information on data protection at MyFonts is available at the following link: https://www.myfonts.com/legal/terms-and-conditions-of-business

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Legal grounds
The legal basis for data processing on this website is the EU General Data Protection Regulation. Data is only stored for as long as is required for the aforementioned purposes.

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The regional data protection commissioners are the supervisory authorities. You may lodge a complaint about us with them if you suspect any data protection irregularities. However, you may also contact our external Data Protection Officer

In accordance with the prevailing data protection legislation, we would be happy to inform you, on request, whether we have personal data on you stored and, if so, what data. To request this, please contact our data protection officer directly.

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Your rights
If you still have questions on how your personal data is handled, you are welcome to contact our data protection officer.

You have the right to ask for confirmation of whether we process personal data about you. If this is the case, we would be happy to inform you of these personal data and the information listed in Art. 15 of the GDPR. In addition, under the respective statutory provisos, you have the right to rectification (Art. 16 of the GDPR), the right to restriction of processing (Art. 18 of the GDPR), the right to deletion (Art. 17 of the GDPR) and the right to data portability (Art. 20 of the GDPR).

Under the statutory provisos, you have the right to object to processing (Art. 21 of the GDPR).

Without prejudice to these rights and the possibility of asserting any other administrative or judicial remedy, you have the option at any time to exercise your right to lodge a complaint with a supervisory authority, in particular in the member state of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of your personal data infringes data protection law (Art. 77 of the GDPR).

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Cookie consent banner
We use a Consent Management Tool that enables us to protect our users’ privacy and comply with the GDPR with regard to cookies and tracking.

With our Consent Management Tool, we inform visitors to our website of the use of technologies to track usage on our website and enable our users to decide on their use.

The cookie status is stored in a cookie on the user’s device in order to establish the relevant cookie status upon future page views. This cookie is automatically deleted after 12 months.

The legal basis in this respect is point (f) of Art. 6(1) of the GDPR. Our legitimate interest lies in the user-friendliness of the website and in the fulfilment of the statutory requirements under the GDPR.

The user can prevent or stop the placement of the cookie and its storage, and thus his/her cookie consent, by configuring his/her browser accordingly.

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Facebook fan page
1. General information
Social media has become a fixture of the Internet and modern communication. In order to stay in contact with our customers and interested parties, we have set up our own Facebook fan page. Facebook is a service provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

We would like to expressly point out that Facebook stores users’ data (e.g. IP address, preferences and personal interests, behaviour on the Facebook pages, any personal information stored on Facebook) and uses them for commercial purposes.

We have no control over the processing and further use of such data, as Facebook alone decides on processing. We currently cannot find out the volume of data stored, where and how long it is stored for, the extent to which the data is linked and evaluated and to whom the data is passed on. Nor do we know or have any control over time limits for deletion; that is, whether and the extent to which such time limits are adhered to.

Facebook itself provides details on the information that is collected in its privacy policy, which you can view here: https://www.facebook.com/about/privacy/

If you have signed up for Facebook and are logged into your Facebook user account, Facebook can attribute the visit to our page to your account. If you wish to prevent Facebook from linking data on your visit to our fan page with your user data stored by Facebook, you must

  • log out of Facebook prior to each visit to our fan page
  • delete the cookies on the device
  • close and re-open your browser

Doing so will, according to Facebook, delete all information from which Facebook can identify you.

2. Volume of data collected and stored
You do not have to sign up for Facebook to view the contents on our Facebook fan page. However, each time you visit our page, Facebook collects, stores and uses data. As soon as you open our fan page, your browser establishes a connection with a Facebook server. Data may thereby be transmitted to countries outside the European Union. In any case, whether you are signed up for Facebook or not, your IP address will be transmitted and cookies set. If you have signed up for Facebook and are logged into your Facebook user account, Facebook can attribute the visit to our page to your account.

The cookies used include session cookies, which will be deleted when the browser is closed, and permanent cookies, which remain on the device until they expire or are deleted by the user. A cookie is a small text file that enables a website to recognise a browser. When you open a website, cookies are placed on the computer and the next time you access the web server they are opened and read. You can decide yourself in your browser settings whether and which cookies you would like to allow, block or delete. You can find instructions for various browsers here: Internet Explorer, Firefox, Google Chrome, Google Chrome mobile, Microsoft Edge, Safari, Safari mobile. Alternatively, you can install an ad blocker, such as Ghostery.

According to Facebook, the cookies used by Facebook are used for authentication, security, site and product integrity, advertising and measurement, site features and services, performance, as well as analytics and research. You can find details of the cookies used by Facebook (e.g. names of the cookies, duration, contents collected and purpose) by clicking on the link here: https://www.facebook.com/policies/cookies/. You can control what ads you are shown or are no longer shown by Facebook at https://www.facebook.com/about/basics/advertising and at http://www.youronlinechoices.com.

Use the above link to manage your preferences in relation to interest-based online advertising. If you object to interest-based online advertising by a certain provider using the preference manager, this only applies to the collection of certain business data over the web browser you are currently using. Preference management is cookie-based. Deleting all browser cookies will also remove the preferences that you have set using the preference manager.

Data: user interactions (posts, likes, etc.); purpose: user communication; legal basis: point (f) of Art. 6(1) of the GDPR.

Data: Facebook cookies; purpose: target group advertising; legal basis: point (f) of Art. 6(1) of the GDPR.

Data: aggregated statistics on user interactions, i.e., without our being able to directly identify an individual (e.g. page activity, page views, page previews, likes, recommendations, posts, videos, page subscriptions including source, times of day); purpose: target group advertising; legal basis: point (f) of Art. 6(1) of the GDPR.

Automated individual decision-making, including profiling, pursuant to Art. 22 of the GDPR does not take place.

As a rule, we only store personal data for as long as it takes to achieve the purpose for which the data was collected. In the context of a business relationship with you, we store your personal data only for as long as the business relationship lasts; this also includes initiation and execution of a contract as well as regular limitation. Furthermore, we store the data if and to the extent that we are subject to statutory storage requirements. Such requirements may arise e.g. under the German Commercial Code (Handelsgesetzbuch – HGB) or the German Fiscal Code (Abgabenordnung – AO).

If you have given us consent to carry out processing, the data relating to such consent will be stored until withdrawal of consent or at most for the duration of the processing and, upon completion of processing, in the context of limitation.

3. Facebook Insights
We use the Facebook Insights function for statistical evaluation purposes. In this context, we receive anonymised data on the users of our Facebook fan page. It is not possible for us to identify you personally from this data. Further information can be obtained from Facebook’s cookie policy.

4. Forwarding and utilisation of personal data
If you interact on Facebook, then of course Facebook will have access to your data. In this respect, Facebook is located in an insecure third country with a lower data protection standard. To the extent that data is processed outside the European Economic Area/the EU, where there is no standard of protection equivalent to the European standard, Facebook, by its own account, uses standard contractual clauses.

5. Legal grounds
If processing is required to serve a legitimate interest of our company or a third party and unless the interests, fundamental rights and freedoms of the data subject override the former interest, point (f) of Art. 6(1) of the GDPR is the legal basis for processing. Our legitimate interest for data processing, as we see it, lies in the presentation of our company and our products as well as services for your information and, in particular, in the provision of up-to-date means of communication for and with you.

6. Joint data controllers
Rügenwalder Mühle
Carl Müller GmbH und Co. KG
Industriestraße 5
D-26160 Bad Zwischenahn

Facebook Ireland Ltd.
4 Grand Canal Square, Grand Canal Harbour,
D2 Dublin

Lea Paschke
Konsul-Schmidt-Str. 88
28217 Bremen
Tel.: 0421 696632-325

Data protection officer for Facebook Ireland Ltd.:
Data protection officer
4 Grand Canal Square
Grand Canal Harbour
Dublin 2 Ireland
Online contact: https://www.facebook.com/help/contact/540977946302970

According to the European Court of Justice (ECJ), we are jointly responsible alongside Facebook for the processing of your personal data. You can find the judgment of the ECJ of 5 June 2018 here.

Given joint controllership, we inform you hereafter in reference to Art. 26 of the GDPR on the essentials of the joint controllership arrangement between us and Facebook: https://www.facebook.com/legal/terms/page_controller_addendum

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Data protection officer
Lea Paschke
Konsul-Schmidt-Str. 88
28217 Bremen
Tel.: 0421 696632-325

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